Just wanted to let you know that the cat and snakes arrived safely yesterday. I wanted to personally thank you for all the help you gave me when trying to organise everything for the export, you made the whole process really easy and simple for me to understand, when, as you can imagine, I was worried that it would all go wrong - so thank you so much.
Can I also ask you to pass on our special thanks to the teams at 2 Serve at Paphos airport, and at Manchester when we collected our pets, who were so kind, helpful and considerate.
The service you all provided was top class, professional and very caring, I wish you all the very best for the future.
Many thanks again,
Sasha arrived safely, just like you said she would!!
Thank you so much for you assistance....
We are writing with reference to our above pets.
We would just like to say thank you for the 1st Class professional service that you provided in transporting our above said cats from Sanford Florida to Manchester airport, at which they were collected by the quarantine people............. sadly, but those are the rules.
Also, we would just like to add a very big thank you to Beth at Sanford for the help and understanding professional service that she provided, prior to Charlie & Georgie being taken to the plane for transit to Manchester.
Please pass on our appreciation, many thanks.
Adrian & Carol Williams.
Just wanted to let you know that my dog Emma arrived in the UK on Monday and that she had a safe and worry-free trip thanks to the excellent customer service offered by you and your colleagues at Thomson Airways and TBI cargo. Thank you for your help and patience throughout this process.
Just wanted to say a big thank you to you all for you arranging my dog to be shipped over to lanzarote here a couple of weeks ago. I know my mum kept calling worrying!..but the dog arrived safely .
I am so sorry its taken me so long to contact you. I would like to thank you for all your help in making sure that Winston had a good trip to Spain.
Everything went according to plan,no problems at all.
Thank you so much and I hope that all goes well with you and yours